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Frequently Asked Questions

Q: Can I order new products directly from the factory?
A: Zebco does not sell products direct from our factory. Please check our Dealer Locator or contact Customer Service for a dealer near you.

Q: How do I obtain warranty or non-warranty service on Zebco products?
A: We encourage you to contact the Zebco Authorized Service Center in your area (click here for list). Should a service center not be located in your area, please e-mail our Customer Service department for specific directions on how you can obtain service and/or parts for your Zebco product.

Q: Can I get parts for my fishing rod?
A: Due to the numerous styles and applications, Zebco does not carry replacement parts for fishing rods. Please contact our Customer Service department for more details on our Rod Exchange program.

Q: I have a question about rebates.
A: For rebate questions ONLY, please call our Rebate Department at 1-800-782-6116.

Q: Do you accept credit cards for payment of parts?
A: Yes. For your convenience, we accept Visa and MasterCard.

Q: I have an idea I would like to submit, can I do that?
A: Please read our Unsolicited Idea Submission Policy — Here>>


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